Privacy Policy

Effective October 19, 2026

Who we are

CarScreen (“the app”) is published by Mobyte (“we”, “us”). For any privacy question or request, contact us at [email protected].

Information that stays on your device

The following is stored on your iPhone or iPad and is never sent to us:

• The playlists you add (M3U links, playlist files, and the server addresses and usernames of Xtream, Jellyfin and Emby accounts) and the channels in them.
• Xtream passwords, which are kept in the iOS Keychain. For Jellyfin and Emby, only the sign-in key the server gives out is kept there, never your password. Some providers put your username and password, or a sign-in key, into their playlist, channel and logo addresses. Those addresses are saved with your playlists.
• Channel favorites, downloaded scenes, settings and preferences.
• Car browser: your saved sites, recently visited sites (you can clear them), open tabs, zoom levels and site icons, and the cookies and sign-ins of the websites you use.
• Screen mirroring: the picture of your iPhone’s screen goes from the iPhone to your own display. It is never saved as a video or uploaded. Only the most recent frame is kept on your iPhone, until the next one replaces it.

Deleting the app removes this information from your device. To remove a password or sign-in key from the iOS Keychain as well, delete that playlist in the app first. Like other app data, this information can be included in your device backups.

Services the app connects to

Your TV providers

When you load a playlist, play a channel or show channel logos, your device connects directly to the servers in the playlists and accounts you added, including your own Jellyfin or Emby server. Nothing passes through our servers. Those servers are run by your providers or by you, not by us. They receive your IP address and any sign-in details you entered, and handle them under their own privacy policies. Jellyfin and Emby servers also receive the app’s name and version, your device type (such as “iPhone”) and a random ID the app creates for this device. When video plays on an AirPlay device or through CarPlay, iOS can give the stream’s address to that device, which then loads the stream itself. CarScreen asks for Local Network access only to reach servers on your home network.

CarScreen content

The app downloads the list of ambience scenes from Google Firebase (Cloud Firestore), without signing in. Pixabay scenes and their sounds are downloaded from Pixabay’s content delivery network. CarScreen Originals and their covers are downloaded from the web addresses where we host them. In cars that play video through CarPlay, a scene that plays on the car’s screen after you answer “I’m Parked” streams from our own content delivery network on Cloudflare (cdn.carscreenapp.com). Like any web request, these services receive your IP address and technical request data. We don’t send any personal information with these requests.

Links to the web

“Rate CarScreen” opens the App Store, and “Contact Support” opens your email app. This policy, the terms and the help page open on our website inside the app. What happens on other websites is covered by their own privacy policies; the app sends nothing about you with these links.

Car browser

On some cars’ CarPlay screens, CarScreen has a web browser you can use while parked. The sites you open load directly from those sites. They receive your IP address, and they can set cookies and keep you signed in under their own privacy policies. Text you type that isn’t a web address is sent to Google as a search. Site icons on the start page are fetched from the sites themselves. The browser turns down website requests for your camera, microphone and location. Nothing you do in the browser is sent to us.

Purchases

CarScreen Pro is bought through Apple’s App Store; we never see your name, Apple Account or payment details. To confirm and restore purchases, the app uses RevenueCat, which receives an anonymous app user ID, your purchase history for CarScreen, the app version, your IP address and basic device information (such as the iOS version and your App Store country). See RevenueCat’s privacy policy.

Usage statistics and ad measurement

To learn how the app is used, CarScreen sends usage statistics to Google Analytics for Firebase. These include standard events, such as the first launch and app sessions, and a few of our own: when a CarScreen Pro offer is shown and where, when CarScreen Pro becomes active, the kind of playlist you add (such as a link or an Xtream account), the category of the ambience scene you play, when CarPlay connects and whether the car shows video, your answer to “Are you parked?”, and when the free viewing time runs out. They are sent with a random ID for the app on your device, your device model, the iOS and app versions, and your approximate location (such as your country), which Google works out from your IP address. They never include channel or playlist names, links, server addresses, usernames, passwords or anything you type.

CarScreen shows no ads. When iOS asks whether CarScreen may track your activity across other companies’ apps and websites, you choose. Only if you allow it, Google Analytics for Firebase also receives your device’s advertising identifier, and the statistics may be used to measure which of our ads on other apps and websites brought you to CarScreen. If you don’t allow it, the advertising identifier isn’t collected and advertising features stay off. In the EU, the EEA, the UK and Switzerland, CarScreen keeps to usage statistics even if you allow tracking. Ad personalization is never used. You can change your choice at any time in Settings › Privacy & Security › Tracking. See Google’s privacy policy.

What we don’t do

• No account or sign-up, and we don’t ask for your name, email or phone number.
• No ads in the app, and no tracking across apps or websites unless you allow it when iOS asks.
• No access to your photos, camera, microphone, contacts or location.
• We don’t sell personal information. Usage statistics go to Google only as described above.

CarPlay

On CarPlay, CarScreen plays the sound of your channels and scenes. It shows their video on the car’s display only after you answer “I’m Parked”, and it asks again each time CarPlay connects. CarScreen doesn’t read your car’s speed or other driving data, or your location.

Email

If you write to us, we use your email address and message only to reply and keep a record of the conversation. You can ask us to delete it at any time. When you tap Contact Support in the app, your mail app opens a draft that includes the app version, the iOS version, your device model and whether you have CarScreen Pro, to help us answer; you can edit or remove it before sending.

Retention and your rights

Information on your device stays until you delete it or the app. Purchase records held by RevenueCat are kept as long as needed to provide your purchases and meet legal obligations. Google Analytics keeps usage statistics for a limited time, at most 14 months. Depending on where you live, including under the EU and UK GDPR and Türkiye’s KVKK, you may have the right to access, correct, delete or object to the processing of your personal data. Email us and we’ll help, including deleting the purchase records linked to your anonymous app user ID.

Children

CarScreen isn’t directed to children under 13, and we don’t knowingly collect personal information from children.

Changes

If we change this policy, we’ll update this page and the date above. Significant changes will also be noted in the app’s release notes.

Contact

Mobyte · [email protected]